The rapidly increasing deployment
of intelligent GSM devices has lead to numerous SMS messages
being dispatched from remote, unmanned, machines and processes.
Single messages to one mobile phone may be fine for a single
site but when multiple messages and “free” ring
signals are being transmitted from multiple GSM devices the
management can become difficult:
MessageHQ
solves this problem.
Overview:
MessageHQ combines a local GSM
server with bespoke call/SMS monitoring and logging software
to give you a complete remote site management system.
User configurable Alarms and Locations are easily
entered into the system. When the GSM server receives either
an incoming call or a SMS message a pop-up window brings immediate
information on the fault/details from the remote local. This
can be combined with useful notes on how to handle the alarm.
A customer specific image (e.g. the site/machine) also appears
to give a visual representation of the alert. A sound can also
be played.
Incoming alerts can be acknowledged with time/date
monitoring.
Logged data is stored in a simple database,
which can be analysed to improve efficiency and resolve problematic
sites
Simple User Interface
Add Location details to enable the user to precisely
identify the area and contact details from specific sites or
companies.
Add site information such as contacts, opening
hours and response contact numbers.
Alarms are logged against the location giving
statistically data for each site.
Service Teams
Deploy your maintenance and service teams efficiently
to sites that require attention. Be informed of faults, low
levels and service calls before your customer calls!
Alarms
Multiple Alarms, from individual sites,
can be identified by either the Caller ID of the remote GSM
unit or specific SMS messages.
Pictures and sound specific to the Alarm
can be configured to relate to you application.
Call Log
All incoming messages and caller
ID calls are logged with full time/date details as well as acknowledgement
times. This data can be exported and used for historical analysis.
Contact SeNd for more details...
